SOLAR ANALYTICS
Privacy Policy
Effective date: July 11, 2026
Solar Analytics ("we," "our," or "us") provides a mobile application (the "App") that helps users monitor solar panel energy production, system performance, and related insights. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies wherever you access the App, regardless of your location.
1. Information We Collect
1.1 Location Data
With your permission, the App collects your device's location to tailor solar production estimates, daylight modeling, and regional weather-based insights to your area. If you deny location access, the App will use approximate defaults and clearly indicate that location-based features are limited.
1.2 Account Information
When you create an account, we collect information such as your name, email address, and password (stored in encrypted form). We use this to authenticate you, sync your data across devices, and communicate important service updates.
1.3 Inverter and Energy Production Data
When you connect a solar inverter or monitoring hardware, the App collects data such as:
● Real-time and historical energy production (kW, kWh)
● Battery storage levels and charge/discharge activity
● Grid export/import status
● System health, alerts, and fault codes
● Device identifiers associated with your inverter or monitoring equipment
1.4 Usage and Analytics Data
We use a third-party analytics provider to understand how people use the App — for example, which screens are viewed, feature engagement, session length, and crash/error reports. This data is used solely to improve app performance and usability, and is not used for advertising.
1.5 Device Information
We may automatically collect technical information such as device type, operating system version, unique device identifiers, and app version, primarily for diagnostics and compatibility.
2. How We Use Your Information
We use the information described above to:
● Provide, operate, and maintain the App's core monitoring and analytics features
● Personalize solar production estimates based on your location and system
● Detect and alert you to performance issues with your solar system
● Improve app stability, performance, and user experience through analytics
● Communicate with you about your account, updates, or support requests
● Maintain the security and integrity of the App
● Comply with applicable legal obligations
3. Third-Party Services
We work with a third-party analytics provider to collect anonymized or pseudonymized usage data as described in Section 1.4. We do not sell your personal information, and we do not use third-party advertising services or ad networks in this App.
Our analytics provider may process data on servers located in countries other than your own. Any such processing is governed by that provider's own privacy and security practices, and we select providers that maintain industry-standard safeguards.
If you connect a third-party solar inverter or hardware platform (e.g., a manufacturer's monitoring system), that connection may involve sharing data with the hardware manufacturer's own systems in order to retrieve your production data. Please review that manufacturer's privacy policy as well.
4. Data Storage and Security
We use commercially reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. This includes encryption of data in transit and at rest for sensitive fields such as account credentials. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your account and energy production data for as long as your account remains active, or as needed to provide the App's services. If you delete your account, we will delete or anonymize your personal information within a reasonable period, except where retention is required for legal, security, or legitimate business purposes (such as resolving disputes or enforcing our agreements).
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, which may include the right to:
● Access the personal information we hold about you
● Correct inaccurate or incomplete information
● Request deletion of your personal information
● Object to or restrict certain processing
● Request a copy of your data in a portable format
● Withdraw consent (e.g., for location access) at any time via your device settings
For example, residents of the European Economic Area and United Kingdom have rights under the General Data Protection Regulation (GDPR), and residents of certain U.S. states (such as California) have rights under applicable state privacy laws (such as the CCPA/CPRA). We honor valid requests consistent with applicable law, regardless of where you live. To exercise any of these rights, contact us using the information in Section 11.
7. Children's Privacy
The App is not directed to children, and we do not knowingly collect personal information from children under 13 (or the applicable minimum age in your jurisdiction). If you believe a child has provided us with personal information, please contact us so we can delete it.
8. International Data Transfers
Because the App is available globally, your information may be transferred to, stored, and processed in countries other than your own, which may have different data protection laws. Where required, we take steps intended to ensure appropriate safeguards are in place for such transfers.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. If we make material changes, we will notify you through the App or by other reasonable means, and update the "Effective date" above. We encourage you to review this policy periodically.
10. Data Deletion
You may delete your account at any time from within the App's settings, or by contacting us directly. Upon deletion, we will remove your personal information and associated energy data in accordance with Section 5 above.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
● Email: privacy@solaranalytics-app.example.com
● Support: Via the "Help & Support" section within the App
This document is a general-purpose template and does not constitute legal advice. Before publishing, have it reviewed by a qualified attorney to ensure compliance with the specific laws applicable to your business and users (e.g., GDPR, CCPA/CPRA, and other regional privacy regulations).